About Us The Land and Resources I&IT Cluster (LRC) is one of eight clusters in the Ontario Public Service (OPS) formed to provide groups of ministry partners with all their information technology needs. LRC partners with the Ministries of: Indigenous
Are you a champion of industry and business best practices, looking to take the next step in your successful career? Here's your opportunity to do so by joining the City of Hamilton's Information Technology (IT) Division and applying your expertise
Preference will be given to qualified full-time employees within the bargaining unit at Sheridan College. Should a suitable candidate not be found, external candidates will be considered. Reporting to the Dean, FAHCS, the Software Technologist
Job ID: 17396 Job Category: Policy, Planning & Research Division & Section: Transportation Services, Business Performance Work Location: 64 Murray Road Job Type & Duration: 2 Full-time, Permanent Salary: $88,979.80 - $104,540.80, TM2524, Wage
Are you looking for a great career and rewarding future? Are you searching for an organization, where you can leverage your exceptional Business Analysis and Project Management skills, contributing to technical projects and programs that really make a
Summary: The Application Support Analyst is responsible for providing application support to internal CFPC staff and Chapter members and is a member of a dynamic team undergoing changes and IT service management evolution. The Analyst works
Department: Strategic Transformation Group
Division/Location: Information Technology
Position: Systems Analyst – Salesforce
At the Region of Halton, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.
This is a permanent full time position working 35 hours per week.
Halton Region serves more than 595,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work.
Joining Halton Region opens the door to a fulfilling career. Our comprehensive compensation, great benefits and employee recognition program are a few reasons why we are one of the GTA's Top Employers.
We engage great people who contribute to meaningful work that makes a positive difference in our community. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions.
Reporting to the Supervisor, Enterprise Applications, this position will play a key role in providing day-to-day system administration to both Salesforce Health/Service Cloud and Infor Hansen applications. This positon also implements system updates and upgrades as part of State of Good Repairs program to ensure that the software application is up-to-date. This position will also perform system implementation for new business requirements and provide ongoing support to business users. Training of Salesforce or Infor IPS will be provided to the candidate if necessary.
The successful candidate will have a University Degree in Computer Science or an equivalent combination of education and minimum of six (6) years of IT working experience required. The incumbent will also have a minimum of three (3) years of proven experience in Salesforce Administration/Development on Health/Service Cloud and/or in Infor Hansen/IPS application. Salesforce Certified Administrator is required. Database/software application development experience would be an asset.
In addition, the successful incumbent will possess the following qualifications:
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com and/or Infor Hansen best practices and functionality requirements
Ability to interpret business requirements and to estimate workload
Experience with both reports and custom reports and dashboards
Good interpersonal communication skills and an affinity to work in a team environment; have the ability to balance multiple concurrent activities with a flexible and adaptable positive demeanor
Ability to work effectively as part of a team, as well as assuming leadership role to work with cross functional teams
Creative and analytical thinker with strong problem-solving skills, and strong data management abilities
Experience collaborating with project teams to identify project achievements, tasks, and required resources to develop a detailed project plan
Experience with public sector environment would be beneficial
Salesforce Certified Advanced Administrator and App Builder would be beneficial
An equivalent combination of education and experience may be considered
Flexibility to work outside of core business hours including evenings, weekends and holidays is required.
Configures and enhances Salesforce and Infor Hansen for new requirements
Backup supports for co-workers in supporting Salesforce and Infor Hansen systems
Manages multiple assignments while concurrently fulfilling on-going application support and maintenance responsibilities
Works with internal and external technical resources to implement approved changes
Collaborates with other analysts to ensure system and procedural changes have minimum impact on other application areas
Participates in project implementation including User Acceptance Test, RFP evaluation and product/tool research
Transfers knowledge to other co-workers including knowledge base documentation and training
Liaises and collaborates with vendors/contractors as required
Provides afterhours standby support as required
Perform other duties as assigned
Posted: July 28, 2021
Posting Expires: August 27, 2021
Posting #: STG-334-21
Apply Online at: Halton Job Postings
NOTE: Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.