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Director, Product

November 26 2021
Categories Information Technology, Product development and Management
Oakville, ON

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

The Director, Product is responsible to drive the strategy and product development, including the analysis of opportunities, evaluation of competitor offerings and the design and implementation of new offerings. The Director is also accountable for achieving revenue and expense targets and facilitating relationships with internal partners including marketing and sales to ensure targets are met.


HERE’S HOW YOU’LL CONTRIBUTE:

  • Support Residential Solutions business development in order to balance revenue growth with customer satisfaction and experience

  • Translate ideas into concrete strategies, products and/or processes. Manage the execution and delivery, provide ongoing support for the business and monitor success of new products.

  • Participate in strategic discussions insights on product development, business growth and impact to the customer

  • Collaborate with business partners to drive customer experience

  • Grow and strengthen relationships with key customers to ensure customer needs are being met

  • Develop a team that is responsible for supporting the customer and be able to analyze data to develop insights and make recommendations on areas of optimization

  • Support new products by management of delivery and being the key liaison with marketing, sales, operations and other internal partners as necessary

  • On an ongoing basis, create and perform risk, claims, revenue and pricing analysis to determine the viability and profitability of a product, as well as the creation of the business case for new offerings.

  • Perform market and competitive analyses in order to monitor and stay abreast of current market trends and issues, identifying business opportunities, assessing competitive offerings and anticipating changing needs.

HERE’S WHAT YOU’LL BRING:

  • 7 to 10 years of experience in Senior Product roles

  • B2B Product relationship management

  • Proven ability to lead

  • Degree in Business

  • Strong analytical ability

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

  • Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

  • Group retirement savings plan with company match

  • Paid holidays and generous paid time off

  • Paid volunteer opportunities and charitable donation matching

  • Employee recognition programs that include referral incentives

  • Potential for performance-based incentives

  • The opportunity to participate in our stock purchase plan

  • And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.

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