IT Network Infrastructure Engineer

March 17 2023
Industries Industrial products (Others)
Categories Networking
Nepean, ON • Full time
Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Position Summary

Responsible for all aspects of Network infrastructure operations. May be a SME in some domains, but is expected to have full professional knowledge of network infrastructure concepts and company objectives to resolve a wide range of issues in effective and sometimes creative ways, in all of the following domains. As an advanced engineer, you are expected to do these things with little technical direction and with only general guidance on new assignments:

Essential Functions / Key Areas of Responsibility

  • Handle tickets in ServiceNow, read architecture diagrams, and construct rules based on those diagrams.
  • Firewalls and network filters, in both Enterprise, Stores, and cloud networks
  • Intrusion Prevention policies
  • Networking Protocols/Concepts (Routing(OSPF, BGP), VLAN, Sub-netting, Load balancing, TCP/IP, DNS, HTTP, TLS, SSH)
  • Site-to-site and remote-access VPN connectivity
  • Network Access Control
  • Authentication, Authorization and Accounting (to include multi-factor authentication)
  • Web access proxy servers and URL filtering
  • Network Security policy creation, exception documentation and approval
  • Provide suggestions to team lead/manager in creating your professional development and training plan.
  • Work on projects assigned to you, in effort to advance partnership opportunities between Network Security team and other business areas.
  • Work with senior engineers to define network security requirements for current and future state end-to-end architectures and platforms to advance security controls and the security posture of the business.
  • Assist senior engineers in collaborating with development and engineering teams to prioritize security risks, provide mitigation or remediation recommendations, and implement compensating controls.
  • Assist in performing proof-of-concept testing for network security solutions under consideration for purchase and implementation.
  • Assist in developing and maintaining network security policies, standards, processes and workflows.
  • Provide 7/24 On-Call support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).

Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language


  • Bachelor’s degree in a related field of study with a minimum of 5-8+ years of relevant work experience or a Master’s degree in a related field of study with 4+ years of relevant work experience, or an equivalent combination of education and experience

Skills and Abilities:

  • Must have: 3+ Years working with Palo Alto Firewall
  • At least one entry-level vendor certification (with non-entry-level preferred) in the Network Security arena (Palo Alto PCNSA/PCNSE preferred, Cisco CCNA/CCNP Security, Juniper JNCIA-SEC/JNCIS-SEC, etc.) or equivalent experience
  • Excellent interpersonal & leadership skills
  • Excellent oral & written communication skills, people skills, planning, implementation and troubleshooting skills.

Preferred Qualifications

Skills and Abilities:

  • Extensive experience working with Cisco switches, Cisco AnyConnect VPN, Dell switches, Juniper firewalls
  • ITIL experience and certifications

Physical Demands

  • Some limited physical demands may present themselves while navigating server rooms and providing network support on site
  • Able to lift and carry items up to 50 lbs.

Special Position Requirements

þ Schedule: Core business hours are Monday to Friday, between 9:30-3:00pm. Specific work schedule and expected hours of work will be discussed. Some weekend and evening work may be required and will be dependent on projects and customer requirements.

þ Physical Environment: Access will be required in Ottawa server room (secure zone – NATO Secret clearance required).

This position requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, Canadian Controlled Goods Program, the Canadian Industrial Security Program, and the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be able to meet the eligibility requirements outlined in the Canadian Controlled Goods Program and be able to obtain NATO Secret security clearance.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Apply now!

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