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Systems Analyst – Enterprise Resource Planning (ERP)

September 26 2021
Categories Information Technology, Programming, Development, Analyst, ERP, Packaged Software, SaaS, Systems architect, Design
Hamilton, ON

Are you a champion of industry and business best practices, looking to take the next step in your successful career? Here's your opportunity to do so by joining the City of Hamilton's Information Technology (IT) Division and applying your expertise in both project and operational roles.

Reporting to the Supervisor, Business Applications, you'll facilitate the effective use of business applications technologies, databases, and development processes to meet the business needs of both internal and external corporate clients. Through project and operational roles, you'll define application requirements, including functional and technical specifications and designs, configuration rules and setup, and integration/installation and maintenance procedures for custom and/or packaged application solutions.

As a Systems Analyst (ERP), you'll be working on small and medium projects, or a sub-set of functionalities on complex projects, activities where you'll make good use of your experience in multiple technical environments [i.e. Computer Aided Dispatch (CAD), Records and Document Management Software (FDM)] and your knowledge in core business processes (i.e. Enterprise Resource Planning).

This position involves regular access to confidential HR and Finance data, or supplying confidential data to these systems.


The following profile makes you uniquely qualified for the role of Systems Analyst – Enterprise Resource Planning (ERP):

  • A university degree or college diploma in Computer Science, Information Systems or a related discipline.
  • Five (5) to seven (7) years' experience in application development, design and analysis, and application maintenance.
  • Five (5) to seven (7) years' experience in client, web-based application development and user support environments.
  • Extensive knowledge and experience in ERP [e.g. Computer Aided Dispatch (CAD), Records and Document Management Software (FDM)] and ERP integrated application development and support, including best practices related to application upgrades and customizations.
  • Advanced working knowledge of relational database management system software (ORACLE, SQL Server) and SQL (Structured Query Language) along with Microsoft Access, MySQL or SQL (Structured Query language).
  • Demonstrated ability to write, interpret and modify one or more standard computer programming and scripting languages commonly used in the development and support of client and web-based applications such as SQL, .Net languages (ASP, C#, VB, ASP MVC), C++, Java, JavaScript, PHP.
  • Working knowledge of application development lifecycles and supporting practices.
  • Working knowledge of application quality assurance and change/release management best practices.
  • Ability to translate business requirements into design, functional and technical specifications.
  • Knowledge of fundamental ITIL standards and SOA standards.
  • Proven analytical and problem-solving abilities.
  • Ability to make sound and logical judgments.
  • Strong interpersonal, written and oral communication skills.
  • Extensive experience in researching, defining, documenting and implementing technical solutions for ERP application issues and change requests through application customizations and enhancements while adhering to industry and business best practices.

This permanent, full-time position offers a salary range of $80,183 to $93,977 per annum (based on a 35-hour work week schedule).

About the City of Hamilton

Contribute to the City of Hamilton, one of Canada's largest cities – home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged, empowered employees. Help us #BeTheReason the entire country is talking about Hamilton, and achieve our vision of being the best place to raise a child and age successfully.

For full details and to apply

If you are interested in working alongside a dedicated team that's contributing to the well-being of Hamilton's residents, please visit for details on this Systems Analyst (ERP) position, JOB ID #17693, and to apply online, by Wednesday, September 29, 2021.

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

The City of Hamilton values the diversity of our workforce and the knowledge of our people. We thank all who have applied; however, only those under consideration will be contacted. network