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Developer (II)

November 25 2021
Industries Education, Training
Categories Information Technology, Programming, Development, Networking, Database Dev. & Admin., ERP, Packaged Software, SaaS, Project management, Data Centre, Warehousing, Cloud, QA, Tester, Debug, Systems architect, Design, Security, Continuity, Risk, System administrator, UX, UI, Visual design, Data analyst, BI, Mining, AI
Hamilton, ON

Developer (II) 
UNIFOR Unit 1 Position at McMaster University 

Salary Band: Unifor Unit 1 Grade 9
Salary Range: $27.00 - $41.74 (hourly)

Department/Unit Description: 

University Advancement (UA) at McMaster University is an integrated department that encompasses the areas of Communications, Marketing and Public Affairs (CMPA), Development, Alumni Engagement, Stewardship, and Advancement Services & Operations, and works collaboratively with McMaster's Faculties and units. These areas coordinate their activities and work as a team to build relationships, reputation and resources on behalf of the University. 

The Advancement Services & Operations (AS&O) team manages a variety of functions on behalf of UA: human resources, finance/budgeting, gift processing and biographical records, IT/data/analytics/systems and the Office of the Vice-President.

This position is part of the AS&O team, under the IT/data/analytics/systems function, and helps to serve our broader UA stakeholders with a particular focus on our development within our main donor/alumni database.

Job Summary: 

The Developer (II) is responsible for programming and developing applications software that meet specified client and business requirements. Provide input into the planning of the work packages based on expertise and understanding of the current applications and systems and the impact that they will have on the current production environment.

Key Functions & Duties 

  • Develop and install new and modified University administrative applications systems using project management and application life cycle best practices.
  • Complete the technical design, detailed specifications, programming system components, and system and integration testing for new applications.
  • Contribute to project management documents for tracking project steps and process flow.
  • Document the logical flow of processes and data in reports and flowcharts.
  • Coordinate various tasks, resources, and people required to carry out problem solutions including the identification and sequencing of database administrator functions, and setting security authorizations
  • Create project plans which include task lists, test plans, client training plans, and analysis and documentation of project implications on other functional areas.
  • Write and document business requirements for small to medium projects.
  • Define, develop, and perform application testing procedures.
  • Adapt techniques and interpret or modify procedures to achieve objectives where any changes are within the agreed project scope and deliverables.
  • Gather information from customers to determine business, auditing, and system requirements.
  • Facilitate meetings with customers and interpret, assess, and evaluate customer business requirements in order to establish project scope and design criteria for systems.
  • Write complex programs using various computing and scripting languages.
  • Debug computer program code.
  • Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
  • Develop components for new multi-faceted computer systems and revise existing systems comprised of numerous application components.
  • Work with and understand complex data models and databases for the most effective and efficient organization of data based on processing requirements.
  • Contribute to the review, development, and modification of best practices and technical solutions.
  • Communicate project, issue, and system status to project leads and managers.
  • Perform load and stress testing to anticipate the impact of application usage on the production service environment.
  • Complete calculations used to estimate various capacity requirements such as database size.
  • Search and gather information from a variety of sources including computer applications, internet, and legislative documentation and consolidate relevant information to complete environmental scans.
  • Develop time and cost estimates for project assignments.
  • Work cooperatively with others to effectively determine information and understand business requirements of a complex nature.
  • Deliver presentations to team members as it relates to project work.
  • Exchange technical information with colleagues during the application development process.
  • Explain and exchange technical concepts and information to clients in a non-technical manner to ensure that the customer comprehends the issue.
  • Provide advice to customers on alternative and recommended approaches to computing system solutions for meeting their business requirements.
  • Provide production service implementation training to clients.
  • Provide expertise and working knowledge of application components such as internet, intranet, mainframe, personal computer, and database structures.
  • Interpret complicated technical program specification documents, translate, and develop into application code.
  • Prepare and review operations documentation, training materials, and timelines.
  • Provide Level III post implementation support to users regarding technical issues.
  • Take ownership of technical issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including workarounds.
  • Apply and enforce department change control policies and procedures.
  • Participate in all phases of testing including, but not limited to, system, integration, acceptance, regression, and performance.
  • Manage defects identified during all phases of a project.
  • Resolve problems in the test, production implementation, and post-implementation phases in coordination with other technical and business groups.
  • Communicate testing results to others.
  • Maintain information technology process flow, methodology, and control documentation.
  • Update and maintain knowledge of application components such as, internet, intranet, personal computer, and database structures.
  • Remain current with relevant development and project methodologies.
  • Remain current with frequent updates and changes to technology.
  • Work with project leads and managers to prioritize and schedule issues resolution.
  • Remain current with security policies and procedures and work with System Administrators to implement security changes.
  • Facilitate effective dialog between technical staff.
  • Read and understand complex Business Process Diagrams and develop basic (Level II) models.
  • Read and understand a complex project plan and develop simple project plans.
  • Understand the different levels of testing and develop simple use cases and test scripts.
  • Follow a test script and document defects.
  • Acquire and maintain a basic understanding of Business Intelligence and Data Warehousing principles.
  • Develop simple queries using basic Business Intelligence tools.
  • Provide recommendations to supervisor. Perform a range of varied work activities in a variety of structured environments.
  • Understand and use appropriate methods, tools, and applications to complete work tasks.
  • Demonstrate a rational and organized approach to work and identify development opportunities.
  • Plan, schedule, and monitor own work within short time horizons.
  • Absorb technical information when it is presented systematically and apply it effectively.
  • Organize time, work and resources to accomplish objectives in the most effective and efficient way.
  • Use measurement methods to monitor progress toward goal attainment, tenaciously working to meet or exceed those goals, while deriving satisfaction from the process of goal achievement and continuous improvement.
  • Ensure that the internal and external customer perspective is a driving force behind decisions and activities.
  • Follow service practices that meet customers' and University needs.
  • Interact with others in a way that gives them confidence in one's intentions and those of the University.
  • Work collaboratively with others to achieve departmental and institutional goals. Actively participate as a member of a team to move the team toward the completion of goals.


  • Bachelor's degree in Computer Science or related field
  • 3 years of relevant experience 


  • IT services experience in a higher education or not-for-profit environment
  • Experience with Data Warehousing design and development
  • Knowledge and skills related to Ellucian Advance Web 9.10
  • Knowledge and skills related to BI development and data modeling 
  • Knoweldge of Oracle, MS SQL Server, C, Java, XML, TOAD
  • PL/SQL experience
  • Ability to work independently and as part of a team
  • Strong organizational skills
  • Working knowledge of system administration, including experience in Windows and unix systems 

Additional Information 

  • McMaster's current alumni/donor database is Ellucian Advance Web 9.10

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the "Dish With One Spoon" wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster's commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

  • Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
  • Faculty of Health Sciences HR Office at ext. 22207, or
  • School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Vaccine Policy Statement

The University is committed to providing and maintaining healthy and safe working and learning environments for all workers, students, volunteers and visitors. Effective October 18, 2021, all McMaster community members, including employees, accessing a McMaster campus or facility in person are required to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. This is a term and condition of employment. As defined by the provincial government, people are considered fully vaccinated two weeks after their second dose in a 2-dose series. Vaccines approved by Health Canada or the World Health Organization will be recognized. The University will continue to follow the guidance of public health organizations to define fully vaccinated.
Effective September 7 through to October 18, those employees who are not fully vaccinated will participate in rapid testing twice per week, pending assessment of a human rights exemption or being fully vaccinated. Processes for confidentially disclosing vaccination status, completing testing, and review of human rights exemptions have been developed and you will be advised further upon hire.
The vaccination requirement has been adopted as part of the University's efforts to keep our community safe, and based on the evidence which is demonstrating that vaccination is one of the most significant measures that can be taken to protect student, staff, faculty and community members. Further information is available at the following link: More information on the University's Health and Safety framework is available online at
Questions regarding the above requirements or any accommodation requests through the recruitment process can be directed to your human resources contact.

How to Apply

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