Application & Implementation Specialist

May 23 2023
Expected expiry date: June 21 2023
Industries Bank, Insurance, Financial services
Categories Consultation, Business analyst, ERP, Packaged Software, SaaS, QA, Tester, Debug, Training, Technical writer, Documentation
Winnipeg, MB | Saskatoon, SK | Enoch, AB | Vancouver, BC | Anywhere - Ontario | Anywhere - Manitoba | Anywhere - Saskatchewan | Anywhere - Alberta | Anywhere - British Columbia • Full time

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 67% Indigenous employees working at locations across Canada.

About The Role

As the Application & Implementation Specialist, you will be responsible for configuration, implementation, delivery and ongoing support for a number of applications within the Bank. This position will handle incoming support requests, work with internal teams and third-party vendors to ensure resolution of requests as per agreed service levels and provide timely escalations when applicable. This is a permanent full-time opportunity. Candidates from all Canadian regions will be considered, with preference given to those able to work out of our Saskatoon office, which is located on First Nations land.

About You

You are technically savvy and can quickly learn and master new application software. You are an analytical thinker with a strong understanding of business needs and objectives, who has the ability to utilize systems to meet business goals. An effective communicator who can work across departments, and with individuals who have competing priorities. Curious, quick learner who can research and provide support for software and system issues.

You must have:

  • A Bachelor’s in Computer Science, Information Technology or related field
  • Two (2) years of experience in financial services industry and four (4) years of experience in IT
  • Demonstrated experience implementing business applications
  • You possess strong interpersonal and communication skills and are able to build professional business relationships in and outside the Bank
  • You possess a strong commitment to customer satisfaction and teamwork
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at or send your resume and cover letter by email to *****@****.**. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Apply now! network