The Technology Department is responsible for providing technology solutions that contribute to the achievement of BCI's vision and long-term goals. The department manages the Corporation's business applications and information technology infrastructure, providing support to a large group of financial professionals. The Technology Department is also responsible for authoring IT-related directives and conducting disaster recovery planning to minimize risk to the Corporation's delivery of investment services.
Reporting to the Manager, Customer Support Centre, the ServiceNow Configuration Specialist enhances and maintains services management maturity, enabled by ServiceNow. Operating within an agile project delivery team, the ServiceNow Configuration Specialist is a senior technical resource with advanced administration capability and is responsible for designing, building, and customizing ServiceNow applications and services against a service management maturity roadmap for BCI. The position can be based in either Vancouver or Victoria with travel between the two cities.
Effective performers continuously seek new knowledge. They are curious and want to know "why". They learn quickly and use new information effectively. They create and foster a culture of interest, curiosity, and learning.
Effective performers establish and proactively maintain a broad network of relationships (e.g. colleagues, co-workers, vendors, suppliers, etc.). They value these relationships and work effectively across the organization by maintaining positive working relationships with peers and others.
Effective performers possess a high inner work standard and shows pride in their work. They consistently strive to ensure work is complete within deadlines and that all work performed is of a high quality.
Effective performers are skilled at directing, persuading, and motivating others. They are able to flex their style to direct, collaborate, or empower as the situation requires. They have established a personal power base built on mutual trust, fairness, and honesty.
Organization & Planning
Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient. They manage their time wisely and effectively prioritize multiple competing tasks. They follow through on tasks to ensure changes in technology are communicated effectively.
Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement, and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.
Effective performers clearly and articulately convey technical and other information both orally and in writing to others in a manner appropriate to the listener. They write clearly, accurately and concisely, composing project, technical and other required documentation as required.
Effective performers are adaptable. They embrace needed change and modify their behaviour when appropriate to achieve organizational objectives. They are effective in the face of ambiguity. They understand and use change management techniques to help ensure smooth transitions.
To be considered for this role, applications MUST be submitted online at: https://www.bchousing.org/careers/current-opportunities (Please search for "3212" in the keywords search box at the top of the page to find this job) Join one of BC's Top
Systems Analyst 1 The Systems Analyst 1 requires hands-on knowledge and possess technical competency in supporting an array of BlueShore Financial’s technologies, systems and business tools. In addition to installing, configuring, upgrading and
Requisition ID: 15251 Company The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best