Application Specialist

January 10 2019
Industries Education, Training
Categories Information Technology, Networking, System administrator
Red Deer, AB

The Information Technology Services department at Red Deer College is seeking a full-time, permanent Application Specialist to join their team!

About RDC:

Red Deer College(RDC) has been offering diverse programs and opportunities for learners since it was founded in 1964. In 2018,RDCwas given approval by the Government of Alberta to become a recognized university. Looking to this exciting future,RDCis seeking highly qualified, committed faculty and staff to be part of the team of employees who will make this university vision a reality. RDC's transition to a university will impact learners for generations to come, and it will provide amazing career opportunities for employees.

Through the multi-year transition process, the College will become a comprehensive regional teaching university.RDCwill grant its own degrees that make sense for industry and regional needs, in addition to offering its current mix of trades, certificates, diplomas, graduate certificates, applied degrees and collaborative degrees. Across this diverse program mix,RDCwill continue to provide students with applied learning and research opportunities.

The Opportunity:

The Applications Specialist is responsible for all of the College's business applications including installation, configuration, upgrades, maintenance, security and licensing. This position is also responsible for identifying gaps to software service delivery and will design, develop and implement effective enterprise business solutions where needed to fill those gaps.

The Applications Specialist will provide 3rd level support in incident management to provide resolutions to software application issues and other requests for software service. The Applications Specialist will provide assistance in root cause analysis on all software disruptions to service. This position is also responsible for updating service support documentation as well as conducting training sessions for users.

Qualifications:

  • Two (2) years of post-secondary training, completion of a community college certificate including trades apprenticeships or equivalent in Computer Systems Technology or other relevant program
  • 3-5 years relevant experience
  • Experience with relational databases, programming and scripting languages
  • Knowledge of technologies including but not limited to: data / process modeling, database reporting, business intelligence toolset, data extraction, Cognos,SQL, PL/SQL, Java,XML,HTML, BlackboardLMS& web conferencing, Drupal, Sharepoint, Mobile technology, Banner and Oracle suite of tools.
  • Experience in application support and development standards and tools.
  • Knowledge of Systems Development Lifecycle (SDLC), Internet data security and an understanding of websites, web technology, website usability standards and web content management.
  • Excellent oral and written communication skills
  • Effective interpersonal and presentation skills
  • Excellent judgment and political acumen
  • Superior organizational abilities
  • Initiative
  • Ability to multi-task and keep track of multiple and competing priorities and deadlines

Benefits:

Red Deer College offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to College closures between Christmas and New Year statutory holidays.

For more information, or to apply to this exciting opportunity please visit RDC's employment page: http://employment.rdc.ab.ca/postings/1846

Apply now!

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