One in four women say they have experienced inappropriate sexual behaviour at work, according to Statistics Canada’s Survey of Sexual Misconduct in the Workplace. The study, released in early August 2021, reveals that harassment is still very much in the workplace, even in the age of the # MeToo movement. Inappropriate comments, dirty jokes, unwanted […]
Rather than replacing humans, artificial intelligence has the potential to improve call centre employees and make them more relevant and effective. Here’s how. Call centre robots can quickly answer specific questions, to the great satisfaction of the customer who independently uses this service. With a few clicks and a few numbers pressed on the phone […]
The automation of factory production will create new job categories, related to IT. What are they? By replacing human work for predictable repetitive and physical tasks, technological innovations are leading to the development of new skills that require analysis and judgement. They are changing the very nature of many jobs and creating new ones. Rather […]
A specialist in technology projects, cybersecurity or cloud computing… you could well be the rare gem sought after by 62% of Canadian technology companies that are considering boosting the size of their staff in 2019. The results of a survey conducted by the Robert Half Technology recruitment firm also reveal that 85% of companies are […]
