The Premier Network of Physician-led Medical Aesthetic Clinics
Dallas, Texas
CPP’s leadership team brings together some of the leading operators of medical aesthetic clinics in the US. With a strong belief in building a people-first culture, we have achieved consistent double-digit growth in our clinics for the last decade and use our learnings to help our network, and the 1,500+ clinics we have consulted/trained, accomplish the same.
On-site · Montréal
The IT Support Technician III acts as a senior escalation point for clinics, resolving complex technical issues across Microsoft 365, networking, and security tooling. They are responsible for managing the escalation queue in Zendesk, mentoring junior technicians, and maintaining documentation to ensure high service standards.
On-site · Montréal
The technician will act as the primary escalation point for IT support tickets across US clinics, resolving complex issues related to Microsoft 365, networking, and security. They will also maintain standard operating procedures, mentor junior staff, and assist in the integration and standardization of new clinic environments.
On-site · Montréal
The technician will act as the primary escalation point for IT support, resolving complex issues related to Microsoft 365, infrastructure, and security. They are responsible for managing the support queue in Zendesk, maintaining documentation, and mentoring level 1 and 2 technicians.
On-site · Montréal
The IT Support Technician III acts as a senior escalation point for clinic IT issues, managing a queue of tickets in Zendesk. Responsibilities include resolving complex problems across Microsoft 365, networking, security tooling, and telephony while mentoring L1/L2 technicians.