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Technical representative

Other possible titles

  • Account manager
  • Account director

Description

Technical representatives generally work for a director of sales, in close collaboration with the technical and marketing departments. Their duties involve generating business for the company and building new market share in a geographic area or for a given line of products/services. To do this, they have fixed quantitative and qualitative objectives. Technical representatives spend a lot of time on the telephone, travelling and in meetings.

Main duties

  • Manager a customer portfolio
  • Develop new accounts
  • Organize meetings and events to stay in touch with customers
  • Promote and sell the company's products and services to target customers
  • Write quotations
  • Follow up contracts to make sure commitments are observed

Education

  • A college diploma in business administration, marketing or computers is recommended

Skills

  • Thorough familiarity with one's sector of activity
  • Proficiency in sales techniques
  • Possess a good foundation in computers and office systems

Qualities

  • Negotiating skills
  • Excellent interpersonal skills
  • Ability to make effective decisions (judgment, analysis, big picture)
  • Curiosity
  • Sense of initiative and organization

Career path

Account managers can go into marketing or a team management position.