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Job descriptions

Have a look on the different jobs in the IT industry. Role, evolution, employment opportunities... 

Systems architect

Systems are increasingly powerful, complex and heterogeneous, especially in a context of mergers, acquisitions and organizational restructuring. It is therefore necessary to have a systems architect to facilitate the exchange of corporate information both internally and externally.

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Programmer / Analyst

Software development teams used to include a project manger for the needs analysis, analysts for modelling and programmers for coding. The latter two activities are now tending to merge, to give the function of programmer/analyst. A relative lack of experienced talents in the latest generation Web languages continues to be felt.

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Security specialist

The work of security specialists has become even more indispensable since Canada has implemented computer security regulations (Bill 198 in Ontario, and sister legislation in Quebec) to create a framework equivalent to the Sarbanes-Oxley Act in the U.S. These laws require publicly held companies to disclose their processes for testing and maintaining secure internal financial systems in databases, computer systems and services.

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Functional analyst

Functional analysts can work for computer consulting firms, telecommunications companies, private sector computer departments or be self-employed. Their job involves proposing computer solutions to clients after analyzing their needs and system architecture.

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Computer technician

Computer technicians are responsible for ensuring the proper functioning of user workstations, software and peripherals. The job is often part of a company's computer department or a computer services company.

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Technical representative

Technical representatives generally work for a director of sales, in close collaboration with the technical and marketing departments. Their duties involve generating business for the company and building new market share in a geographic area or for a given line of products/services.

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Technical writer

The job of technical writer involves writing texts to facilitate the use of a product, process or to simplify certain notions for customers.

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Web designer

The job of Web designers is to create attractive Web sites by using the various elements: graphic guidelines, images, illustrations, layout, fonts, colours, etc. Partway between graphic design and computers, this job requires a good computer background, but especially an eye for design and a dash of creativity.

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Technical support representative

Technical support representatives identify and solve by phone or e-mail the problems clients have after the purchase of a product or service.

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Administrator

Administrators, i.e. network administrators, are responsible for the circulation of information on the various sites or desktops of a company, and handle the installation of equipment, maintenance and upgrade of the network infrastructure.

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Account manager

Account managers, who work for computer consulting firms, computer engineering services companies, or for network and applications support companies, are in charge of signing new services contracts.

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Software tester

As participants in the software development process, software testers help develop the test plan and evaluate the quality of software components.

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